Terms of service

Welcome to Elvero Fashion. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By using our services, you agree to follow all rules, policies, and guidelines listed on this website.
We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We aim to display product colors, sizes, and details as accurately as possible.
Slight color variations may occur due to lighting and screen differences.
All products are subject to availability.

3. Pricing & Payments

Prices may change without prior notice.
We offer prepaid and COD payment options (if available).
Once the payment is completed, the order cannot be modified.

4. Order Processing & Shipping

Orders are processed within 24–48 hours.
Shipping times may vary depending on the location.
Once shipped, a tracking ID will be shared with the customer.
Any delay caused due to courier service is beyond our control.

5. Returns, Refunds & Exchanges

Returns or exchanges are accepted only as per our Return/Refund Policy.
Damaged or wrong products must be reported within 24–48 hours with an unboxing video.
Refunds, if approved, will be processed according to the stated policy.

6. Accuracy of Information

We are not responsible for inaccurate or outdated information on the website.
The customer is responsible for providing correct shipping and contact details.

7. Prohibited Uses

You may not use our site or products for:

Illegal activities
Fraudulent transactions
Harming or violating the rights of others
Uploading viruses or harmful code

Violation may result in service termination.

8. Limitation of Liability

Elvero Fashion is not responsible for any loss, damage, or claim arising from product misuse, delivery delays, or third-party actions.
Our liability is limited to the purchase price of the product.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Continued use of our service means you accept the updated Terms.

10. Contact Information

For any queries regarding these Terms of Service:
📩 Email:help.elverofashion@gmail.com
📱 WhatsApp:97233 05047